Frequently Asked Questions

Below are some answers to questions commonly asked by our customers. If you have a different question, please contact us.

Product

What is the difference between the Typhoon and Cyclone sprayers?
The difference between the Typhoon and Cyclone units lie in the pump and battery. The Typhoon has a maximum deadhead pressure of 115 psi and a 5.2Ah Lithium-ion Battery. The Cyclone, on the other hand, has a maximum deadhead pressure of 60 psi and a 2.6Ah Lithium-ion Battery.
Which sprayer should I choose?
Each of our sprayers are versatile and can be used for most applications. However, different industries prefer different sprayers:

Pest Control Operators tend to prefer the Typhoon series, as they have a higher PSI rating which allows for a further spray distance and a higher flow rate.

Turf and Ornamental Companies tend to prefer the Cyclone series, as the extra pressure is typically not necessary, and the lower PSI setting can be useful when treating delicate plants.

Cleaning Professionals tend to prefer the Storm, as it offers the lower flow rate of the Cyclone series and are small enough to easily maneuver indoors.
What comes with each sprayer?
Included accessories may differ depending on the sprayer. However, each sprayer comes with a battery, charger, nozzles, wand, spray handle, and wand holster(s).
Should I buy spare batteries?
Depending on the pressure setting being used, our batteries tend to last for up to three hours of continuous spraying. It is unlikely for the battery to run out of power during one day’s work. However, having a spare battery can be useful in case of an unforeseen incident such as losing the battery, the battery being accidentally damaged, etc.

Some customers have found it helpful to have one battery charging while another is in use.
Which battery/charger/replacement part do I need?
Please refer to the operation manual packaged with your sprayer for compatible replacement parts and accessories. A digital version of the operation manual can also be found here.
Are FlowZone® sprayers electrostatic?
Although FlowZone® sprayers are not electrostatic, they have proven very successful in the cleaning industry due to their uniform spray pattern and continuous flow rate.

You can also explore our sister brand, X-Stream Clean, for electrostatic offerings and sprayers designed for cleaning and sanitization.

Operation & Maintenance

Can I use water-soluble granules in the sprayer?
Absolutely. In order to avoid clogging the inlet filter and/or pump, we simply ask our customers to thoroughly mix the product in an appropriate container before putting it into the sprayer. If re-mixing is required it can be easily done by spraying back into the tank and agitating the liquid.
Can I use bleach in the sprayer?
Bleach can be used in our sprayers in a 1-3 bleach to water ratio max. When using a bleach solution in the sprayer, it is important to rinse and flush the sprayer thoroughly after use to avoid causing damage to the pump diaphragm. Please see cleaning instructions on our Blog.
What products can be used in FlowZone® sprayers?
There is an extremely vast list of products that are used across the industries that we serve, and this list continues to grow.

While the majority of products work well with our sprayers, we do ask that our customers check the compatibility of the intended product with the wetted materials used in our sprayers (Viton, TPV, PVC, and polyethylene).
What do I do if my sprayer isn't working?
Please visit our Troubleshooting page for instructions on diagnosing the issue and support.
How can I extend the life of my sprayer?
There are a couple of good tips. First, clean your sprayer after each use! This is the most overlooked method to extend your sprayers life yet the cause of most early failures. Second, take care to not leave your sprayer outside in inclement weather or spray hose directed water toward the chamber containing the pump and electronics. While the battery door itself is waterproof and all the internal components are water resistant, excessive ingress of water can, over time, shorten your sprayer’s life.

For cleaning instructions, check out our blog post!
How can I extend the life of my sprayer?
Any nozzle that meets minimum flow requirements. Using a nozzle with lower flow rates can cause damage and early failure to your sprayer’s pump.

Shipping & Handling

How is shipping calculated?
Sprayers and parts are shipped through UPS. Shipping rates are calculated based on shipping address and the weight of the order.

The best way to get a shipping estimate is to initiate the checkout process and input your shipping address. No payment information is necessary at this step and you are not required to place an order.

For more information or questions, please contact us.
How long will it take to process my order?
Processing times depend on order volume. Under normal circumstances, orders require 24-48 to process.